Communications Server 14 News

Among the 15 worldwide companies to be chosen for the program is West at Home, which creates home-based customer contact solutions.

West at Home will now incorporate Communications Server "14" technologies into its product such as presence, VoIP integration with softphones, instant messaging and chat. This will improve company communications while pinpointing each office worker at a specific location for convenience.

That means West at Home clients can benefit from huge cost savings and increased network security, while it also allows to company to easily manage its remote workforce.

Director of Communications Server product management, Yancey Smith, said: "Based on the innovation West displayed using Microsoft Office Communicator 2007, Microsoft chose West at Home to participate in the Technology Adoption Program for Microsoft Communications Server '14'.
“We are eager to see how the company will incorporate our newest product into their successful home-based customer contact solutions."