prairieFyre Center for Microsoft Communications Server "14"

prairieFyre has just released a new Contact Center for Microsoft Communications Server which will also support Microsoft Communications Server "14" when the product is released.
Malcolm Teasdale, the Executive VP for prairieFyre Software, said: “We expect Microsoft’s leadership in unified communications to be a major factor in transforming the enterprise voice market."
In a press release about the product Marketwatch said it will provide VoIP and Unified Communications capabilities for all of your call centre solution needs.
"Microsoft UC applications enable real-time collaboration and information flows by combining presence-aware telephony, conferencing and messaging in an easy-to-use interface. The prairieFyre Contact Center leverages and combines these capabilities with a full-featured Automatic Call Distributor (ACD), enabling agents to provide superior customer service through instant access to experts, support teams, and enterprise business intelligence."
Meanwhile the Only Software blog stated: "With its broad functionality and modular design, prairieFyre Contact Center for Microsoft Communication Server "14" can be tailored to fit any size of business."

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